This afternoon, we had to take all game worlds offline to fix a serious issue that allowed some players to gain increased experience rates. The bug occurred in the wake of implementing the announced compensation and voucher adjustments. We have fixed the issue in the meantime and game worlds are about to come back online within the next minutes.
What ingame effects did this experience bug have and how are we going to handle this?
Only some players could benefit from this issue and only under certain circumstances. The highest experience rate that was possible due to this bug amounted to eight-fold experience points per monster kill, but for most affected players it was less than that. Moreover, the bug was only online for about one hour. While this is indeed a very unfortunate effect, we still decided against resetting all game worlds. We consider the negative impact such a reset would produce to be higher and more severe than the effects of the aforementioned bug. A reset would affect every player who logged in after today's server save while only some players could benefit from the bug and for about one hour only. We hope you understand our decision.
Last but not least, we would like to sincerely apologise again for the trouble this has caused.
Thank you for your support and patience!
Your Community Managers
