ear Tibians,
We have also carefully listened to your feedback, especially regarding doubts and concerns over potential false positives. We value your feedback greatly and take it seriously.
In light of this, we have conducted an additional review of the deletions. In some cases, we intend to conduct even more in-depth investigations to verify the accuracy of these decisions and ensure that no false positives have occurred. Accounts for which we plan to do such a detailed check will be contacted via email by our customer support team in the coming days, requesting their cooperation in this process. We kindly ask that you refrain from proactive inquiries regarding this matter, as our support team will directly reach out to those involved.
Moreover, we would like to address two specific questions that many players have raised:
1) Is it allowed to use the extra buttons on a gaming mouse as hotkeys?
Yes, you may use the extra buttons on your gaming mouse as hotkeys, provided you press them manually and follow the rule of "1 action = 1 button".
2) Could scrolling the mousewheel too quickly lead to account deletion?
No, scrolling the mousewheel very quickly does not result in an account deletion for using unofficial software to play. This will continue to apply unless officially announced otherwise.
Please keep in mind that you may not bind more than one action to a button. Mapping a series of commands to one button, for example the drinking of a mana potion followed by casting "exura", constitutes a macro, which can result in negative consequences if used in the game.
We appreciate your understanding and patience as we work to address these concerns and strive to maintain a trustworthy and enjoyable environment for all Tibians.
See you in Tibia,Your Community Managers